Ward Service Auto Repair was recommended to me by my next-door neighbor a couple of years ago, so we tried them out. My wife had a 2001 Honda CRV at the time and it was starting to show its age. Ward’s would do the usual services and point out potential problem areas, like brake pads and such. They never pushed a repair; just let us know the likelihood of the problem becoming worse and the seriousness of it. My car is a Toyota MR2, which even most dealers don't seem to know too much about, but after a couple of small trials, like fluid changes and check light diagnoses. If the guys at Ward’s weren’t sure about something, they said so.
The attitude and service atmosphere is top notch. I've always found them friendly, willing to drive us home if we had to leave the car with their shuttle service, and come get us if we couldn't get a ride back to pick it up.
I have, and will continue to, recommend Ward’s to others. Nobody has ever had a problem with them, which is more than I can say for most other places I've gone to over the years. I give Ward Service Auto Repair - five stars! -Pete H.
Another great service from Ward Service this week! Jim & Larry picked me up and dropped my car off in Pasadena because I couldn't get a ride to work from Monrovia. I've taken three cars to Wards over the last 15 years; a Pontiac, a Honda, & most recently, a Lexus. They've saved me money by telling me something might be under warranty instead of just fixing it and charging me. Ward's has always given me good advice and gotten things taken are of right the first time. I also appreciate that they wait for me after closing time when I'm running late, and know me by name when I call or go in.
I am very thankful to have a car place that I can trust and I recommend their fantastic auto repair services to all of my friends and family! -Michelle E.
Gary and the guys at Ward's could not have been more nice or helpful. When my car overheated, we were taken care of from the beginning. We waited in a nice, air-conditioned waiting room. The staff gave us honest opinions regarding different options on how to proceed with our mechanical problem. I highly recommend Ward Service Auto Repair! -Emilio P.
Ward's took excellent care of my wife's Nissan for the full 25 years of its lifetime (including 12+ with previous owner of the car). Often the technicians would give suggestions like "this part is getting old, but it does not need to be replaced yet." They never suggested any unreasonable repairs. Eventually, there was a lot of work that needed to be done, and suggested it might be time to retire the car.
Another story: When I brought my old Dodge in with a leaking power steering, they said how much it would cost at their shop, and recommended that I go to a place that would put in a used part, instead. The crew at Ward Service ultimately has the customer's best interest at heart, not the businesses, which is why we keep coming back! -Daniel W.
Ward Service Auto Repair in Monrovia has serviced our cars for many years with great results every time. -Don W.
The auto service at Ward's is quick; I am always in and out in a timely manner. They are not too expensive and are very thorough. I enjoy the company of the staff while I wait for my car to get done because they're funny, making the time spent there well worth it. -Greg S.
My introduction to Ward Service Auto Repair was a few years ago when my Suburban broke down on the freeway and I was towed to their auto shop. Upon arrival I was greeted with a warm welcome and the staff was genuinely concerned about getting me back on the road. I felt that Ward service was honest and provided great service and follow up.
Recently, I've decided to enroll my companies fleet of trucks for ongoing maintenance and service at Ward's. We have been extremely satisfied with the personal service and quality. -Lisa L.
I have been a customer of Ward Service for several years after my father recommended them to me. I have always had exception service and my cars have been treated well each time. On more than one occasion, I have left my vehicle in the parking lot after hours with a note and the keys. Jim and his team go out of their way to provide excellent customer service and sound mechanical work. I recommend Ward's to anyone that asks and it is the only shop that I trust with my vehicles. -Brian T.
130 Railroad Ave
| Monrovia, CA
(626) 357-8080
Email the Shop
MON-FRI | 8:00 AM - 5:00 PM
Weekends | CLOSED