I previously had taken our families' two cars to a shop in Glendora where we live, but they did not offer shuttle service and were a bit pricey. I have since started taking our cars to Ward Service Auto Repair in Monrovia where I work. The service is outstanding! I like to get to work early, and Jim has met me at the shop (on more than one occasion) before they open to get started on my car. The real treat, though, is getting a ride from Larry! Everyone at Ward Service is helpful, polite, and knowledgeable. My husband and I won't take our cars anywhere else. Thanks for all you do, Ward Service! -Jamie P. Yelp Review
The crew at Ward Service Auto Repair were quick efficient and understanding during a stressful situation. I would highly recommend them to anyone. Gary and Jim were great and very honest. -Nora M.
I have taken my sons car and mine to Jim for years. The team at Ward's is honest and hard working with great customer service. I am taking my car back tomorrow for some more repairs that are needed on it. I appreciate their courtesy call before they do any work on my vehicle to let me know what kind of repairs I can expect at my next visit. -Peter B.
I took my car to Ward's for a major repair and was very pleased with the job done.
From the day I drove the car off the lot, it never ran quite right. Despite numerous trips to the dealership, it was never truly corrected and I learned to live with it. When registration time approached, I took the car to a repair shop in Pasadena who told me the engine was junk without even looking at it. A friend recommended Ward's, and I took it there, figuring what is there to lose. It turned out that the fuel pressure regulator was the root cause of the problem, and nobody prior to Ward's had the tenacity to dig and find the real problem. Ironically, the car runs much better today than it ever did when it was new. The mechanics at Ward Service Auto Repair are very good at what they do with years of qualified experience. -Mark D.
I took my truck to Ward Service Auto Repair after it had been giving me some trouble recently. It took Ward's team only one hour to find and fix the issue, I strongly recommend Ward's for automobile service repairs. -Russell V.
We have been taking our cars to Ward Service Auto Repair since 1981, and have referred countless of our friends to them over the years. We have all been treated with respect and professionalism, and have never felt like we were being taken advantage of. In fact, Jim Ward and his crew have gone out of their way to save us money and trouble whenever possible. I give them my very highest recommendation. -Matthew L.
I manage a service department in South El Monte and Ward Service Auto Repair has been taking care of our fleet of trucks for almost a year. Each time we have a problem with a vehicle, Jim and his crew take care of it very quickly and at a fair price. Ward goes out of his way to help his customers. I am also taking my personal cars to his facility based on my experience using them for work. -Mike D.
Ward's Service is a great place to take your car. They always check-in with me before doing any work, which I value highly. They make it easy to bring my car in because they shuttle me to anywhere I need to be and pick me up when my car is ready. Most of all they work with me and around my schedule. I don't take my car any where else! -Nigel R.