We've been taking three of our cars to Ward's since they were recommended to us in 1992 in Pasadena. When they moved to Monrovia, we followed them even though there are now dozens of repair shops closer to our home. We have referred friends to Ward's Service, and our daughter who is now an adult has sent her friends to them. We have met three generations of the Ward family, and have found them to be hardworking, honest, helpful, friendly, and fair. Ward Service has accurately diagnosed and fixed numerous problems for us over the years. They have saved us money by telling us of items that were still under warranty if we wanted to take the car to the dealership. They have been observant enough to notice sounds we didn't hear, and caring enough to look into it. That awareness saved us significant money once when we took a car in for an ordinary oil change and they discovered a big problem that was within a couple weeks of having an expired warranty! Other examples of why we love them. My husband had problems replacing a light bulb in a rear light one time. He couldn't get it in so took it to Ward's shop and they popped it in for him at no charge even though he bought the bulb somewhere else. Our daughter's car was towed to a distant station a few years ago and she didn't understand what they wanted to do to fix it and whether the charges were appropriate. She called Jim for help and he offered to call the station and talk to them for her, free of charge. Before doing extended trips, we always take the car into Ward Service for a checkup; usually all is well and nothing needs to be done, but occasionally they discover a problem that we're very glad they noticed. We wouldn't trust our safety to anyone else! -B.E.

Great service as always, Lalo was consistent, from the initial call for with questions and concerns about my vehicle to the day the it's service was finished! Larry, the shuttle service driver, was also great because the guys at Ward's goes above and beyond to accommodate their customer's to create a seamless experience during sometimes inconvenient situations. Thank you Ward! -O.A.

I couldn't be more pleased with the repairs and service the owner, Jim Ward and his team performed on my car. They did an excellent job and delivered more than expected at no extra charge. My faith in this genuine, honest car mechanic service has been restored. I highly recommend Ward Service Auto Repair! -Fred B.

Ward Service Auto Repair is awesome; I've never had such a positive experience with a mechanic. My vehicle broke down while driving from San Luis Obispo to Riverside late afternoon on a Friday and Ward's stayed open late and waited till I was able to find a ride. Then, one of the mechanics came in on the following Saturday to work on my car and came in on Sunday for me to pick it up. -Dylan W.

Ward service is highly recommended. We have been taking our vehicles there for over 15 years. You will get the most courteous and friendly service. They are extremely proficient and knowledgeable on all makes and models and they get the job done quickly. We trust Ward Service Auto Repair completely. -Michelle M.

Jim and his team at Ward's have always greeted me by name and they've tried their best to get me in and out as quickly as possible.  That's why I followed them to Monrovia after they left Pasadena. -John N.

We have been customers with Ward Service Auto Repair for  awhile. The staff are honest, friendly and do great work. -Megan E.

We have been taking our cars to Ward's Auto Service for some time.  Repairs are fully explained and a estimate is given at the time you bring in your car.  If there is something else discovered, they will call you and explain any additional problem to get the consent to go ahead with the work.  This team is always friendly and provides honest service. We would never take our cars anywhere but Ward's. -Anne K.